This Privacy Policy applies to all personal information collected by Weimann Group PTY Ltd and its subsidiaries including Work Lab and Snug Life, Woodgrain Sa, Ruff & OH Bébé. By accessing Work Lab websites and/ or apps or using our products or services, you consent to the terms of this policy and the Work Lab. Terms & Conditions and agree to be bound by them. Your continued use of this website and our services indicates that you have both read and agree to the terms of this privacy policy. You cannot use this website or our services if you do not accept this policy. All sections of this policy are applicable to users unless expressly stated otherwise.
Clause 1 Privacy Policy
1.1 For the purposes of this section, Personal Information will be understood in accordance with the definition provided in the Protection of Personal Information Act 4 of 2013 (“the POPI Act”). We also subscribe to the principles for electronically collecting personal information outlined in the Act, and the further legislation referred to therein. We endeavour to ensure the quality, accuracy and confidentiality of Personal Information in our possession.
1.2 In adopting this Privacy Policy, we wish to balance our legitimate business interests and your reasonable expectation of privacy. Accordingly, we will take all reasonable steps to prevent unauthorised access to, or disclosure of your Personal Information. However, it is impossible to guarantee that your Personal Information shall be 100% secure.
1.3 In utilising our website, using our services or otherwise if your information is submitted to us through a lead generation services, users may be asked to provide the following information (Personal Information):
1.3.1 Full name
1.3.2 Age
1.3.3 Date of birth
1.3.4 Contact Details (Address, phone number/ cellphone number, email address)
1.3.5 Company/CC/Business Name (Trades ONLY)
1.3.6 Business Registration Documents (Trades ONLY)
1.3.7 Banking Details (Trades ONLY)
1.3.8 South African ID verified (Trades ONLY)
1.3.9 Drivers License verified (Trades ONLY)
1.3.10 Certificates of trade applicable to services offered (Trades ONLY)
1.3.11 Proof of address (Trades ONLY)
1.4 We will attempt to limit the types of Personal Information we process to only that to which you consent to (for example, in the context of online registration, newsletters, message boards, surveys, polls, professional announcements, SMS, lead generation, MMS and other mobile services), but, to the extent necessary, your agreement to these this Privacy Policy constitutes your consent as contemplated in section 69 of the Act Act and/or Article 7 of the GDPR (whichever is applicable). Where necessary, we will seek to obtain your specific consent in future instances should we deem same required by law and where your consent herein might not be lawfully sufficient.
1.5 We will not collect, use or disclose sensitive information (such as information about racial or ethnic origins or political or religious beliefs, where relevant) except with your specific consent or in the circumstances permitted by law. 1.6 By agreeing to the terms contained in this Privacy Policy, you consent to the use of your Personal Information in relation to:
1.6.1 To perform and manage our business functions or activities, including providing our products or services to you.
1.6.2 The provision of marketing related services to you by us, including entities with whom we have relationships with and including marketing goods and services which Work Lab deem necessary.
1.6.3 Responding to any queries or requests you may have.
1.6.4 Manage invoicing and payment systems and services.
1.6.5 Manage risks and identify or investigate illegal activities or activities in breach of our Terms and Conditions, including by verifying your identity & your professional licenses.
1.6.6 Review, process and assess your applications.
1.6.7 Assist in connecting you with customers for particular job categories.
1.6.8 Research, design, develop, manage, provide and improve our products and services.
1.6.9 Contact.
1.6.10 Marketing.
1.7 Although absolute security cannot be guaranteed on the internet, we have in place up-to-date, reasonable technical and organisational security measures to protect your Personal Information against accidental or intentional manipulation, loss, misuse, destruction or against unauthorised disclosure or access to the information we process online.
1.8 While we cannot ensure or warrant the security of any Personal Information you provide us, we will continue to maintain and improve these security measures over time in line with legal and technological developments.
1.9 We store your Personal Information directly, or alternatively, store your Personal Information on, and transfer your Personal Information to, a central database. In order to provide you with the best available products and services, we may transfer or disclose personal information we have collected about you to a person or organisation in a foreign country including. Where, Work Lab does this, we will take all available steps to insure your information is secure and that those entities do not breach South African POPI act.
1.10 The Personal Information we collect from users shall only be accessed by our employees, representatives and consultants on a need-to-know basis, and subject to reasonable confidentiality obligations binding such persons.
1.13 We shall have the right, but shall not be obliged, to monitor or examine any information and materials including any website link that you publish or submit to us for publishing on the Site. You shall be solely responsible for the contents of all material published by yourself.
1.14 We constantly review our systems and data to ensure the best possible service to our users. We do not accept any users, or representatives of users, under 18 years of age or who otherwise does not have the relevant capacity to be bound by this Privacy Policy.
1.14 We will not sell, share, or rent your Personal Information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of our services and/or the marketing thereof.
Clause 2 Your Rights
2.1 A user has the right:
2.1.1 of access to their Personal Information stored and processed by us. This may be done by emailing us at the address referred to in clause 7.5.3 below;
2.1.2 to rectification of Personal Information that we hold on a user’s behalf, in instances where such Personal Information is incorrect or incomplete;
2.1.3 of erasure of Personal Information (“right to be forgotten”) if such information is no longer needed for the original processing purpose, alternatively if a user withdraws their consent and there is no other reason or justification to retain such Personal Information, further alternatively, if a user has objected to such Personal Information being processed and there is no justified reason for the processing of such Personal Information;
2.1.4 to restrict/suspend processing of Personal Information to only that which is strictly necessary for us to perform our services to you;
2.1.5 if we breach any of the terms of this Privacy Policy, to complain to the requisite data protection authority in their territory;
2.1.6 to withdraw their consent at any time, if processing of Personal Information is based on consent;
2.1.7 to object to processing of Personal Information, if such processing is based on legitimate interests; and
2.1.8 to object to the processing of Personal Information for direct marketing purposes.
Clause 3 Disclosure of Personal Information
Your information may be disclosed to persons or companies within Work Lab, for the purposes noted in section 1.6 above.
We may also disclose your personal information to people or organisations outside of Work Lab for the purposes noted in section 1.6 above and to other parties and for other purposes as specified below:
This may include:
- Organisations who manage some of our business activities and functions, including call centre services, marketing, corporate administration and corporate strategies;
- Service providers, including share registry service providers, IT service providers and sponsors and/or promoters;
- Organisations with whom Work Lab has a business relationship (e.g. partners, joint venture entities, agents, contractors or external service providers) for the operation of their businesses;
- Third party payment processing providers or debt recovery agencies in connection with billing or payment for the provision of services to Work Lab users or customers;
- The police or other relevant authorities, licensing or enforcement bodies;
- Government and regulatory authorities or organisations or as otherwise required or authorised by law;
- Internet service providers or network administrators, including, if we have reason to suspect you have committed a breach of our terms and conditions or have otherwise been engaged in any unlawful activity and we reasonably believe such disclosure is necessary.
Clause 4 Cookies
4.1 We use cookies. A cookie is a small piece of information stored on your computer or smart phone by the web T owser. The two types of cookies used on the Website are described below:
4.1.1 “Session cookies”: These are used to maintain a so-called ‘session state’ and only lasts for the duration of your use of the Website. A session cookie expires when you close your browser, or if you have not visited the server for a certain period of time. Session cookies are required for the Platform to function optimally, but are not used in any way to identify you personally.
4.1.2 “Permanent cookies”: These cookies permanently store a unique code on your computer or smart device hard drive in order to identify you as an individual user. No Personal Information is stored in permanent cookies. You can view permanent cookies by looking in the cookies directory of your browser installation. These permanent cookies are not required for the website to work, but may enhance your browsing experience.
Clause 5 Links from the website
5.1 The services available through the Website, may contain links to other third party websites, including (without limitation) social media platforms, payment gateways, appointment scheduling and/or live chat platforms (“Third Party Websites”). If you select a link to any Third Party Website, you may be subject to such Third Party Website’s terms and conditions and/or other policies, which are not under our control, nor are we responsible therefore.
5.2 Hyperlinks to Third Party Websites are provided “as is”, and we do not necessarily agree with, edit or sponsor the content on Third Party Websites.
5.3 We do not monitor or review the content of any Third Party Website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and we should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of other websites, either.
5.4 Users should evaluate the security and trustworthiness of any Third Party Website before disclosing any personal information to them. We do not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Clause 6 Application Of The Electronic Communications And Transactions Act 25 Of 2002 (“Ect Act”)
6.1 Data Messages (as defined in the ECT Act) will be deemed to have been received by us if and when we respond to the Data Messages.
6.2 Data Messages sent by us to a user will be deemed to have been received by such user in terms of the provisions specified in section 23(b) of the ECT Act.
6.3 Users acknowledge that electronic signatures, encryption and/or authentication are not required for valid electronic communications between us and users.
6.4 Information to be provided in terms of section 43(1) of the ECT Act:
6.4.1 Users warrant that Data Messages sent to us from any electronic device, used by such user, from time to time or owned by such user, were sent and or authorised by such user, personally.
6.4.2 This Website is owned and operated by Weimann Group (Pty) Ltd t/a Work Lab
6.5 Address for service of legal documents: 38 Garfield Road, Claremont, 7708, Cape Town, Western Cape, South Africa.
6.5.1 Contact Number: 071 617 0679
6.5.2 Website – www.work-lab.co.za
6.5.3 Email address: info@work-lab.co.za
Clause 7 Lodging of Complaints
7.1 If you have a complaint about our Privacy Policy or the collection, use or safe disposal/ destruction of your personal information, your complaint should be directed in the first instance to us at E-mail: complaints@work-lab.co.za
We will investigate your complaint and attempt to resolve, within 30 days.
Clause 8 Changing of Privacy Policy
Work Lab reserves the right to made any and all changes without prior notification to its policies. We encourage all users to regularly check our Privacy Page as will note dates of amendments made if any.
Last Updated: 23 May 2023